Privacy Policy

1. Introduction

Payd ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

We collect and process the following types of information:

• Account information (e.g. email address, profile data)
• Financial data you enter (transactions, budgets, accounts, categories)
• Budget and spending information and preferences
• Device and technical data (e.g. device type, OS version, app version) for functionality and support
• Usage and analytics data to improve our service (see section on Analytics)
• Information from screenshots you import, if you use that feature (processed as described in the app)

3. How We Use Your Information

We use your information to:

• Provide personalized budgeting and financial insights
• Generate AI-powered budget recommendations
• Categorize and analyze spending patterns
• Operate subscription and premium features
• Improve app performance and user experience
• Provide customer support and respond to inquiries
• Send important notices (e.g. security or policy updates)

4. Analytics

We use analytics tools (such as Mixpanel and PostHog) to understand how the app is used and to improve it. This may include events such as app opens, screens viewed, and feature usage (e.g. that a transaction was created, not the content of your data). We configure these tools to avoid collecting sensitive financial content where possible.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data transmission, access controls, and authentication. You can add an extra layer of protection on your device using Face ID, Touch ID, or a PIN where supported by the app and your device.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in limited circumstances:

• With your explicit consent
• With service providers that help us operate the app (e.g. analytics, cloud hosting) under strict confidentiality
• To comply with legal obligations or lawful requests
• To protect our rights and prevent fraud or harm

7. AI and Machine Learning

Payd uses AI to provide personalized financial insights. Your transaction data may be analyzed to generate recommendations. Where applicable, we use anonymized or aggregated data for model improvement; personal identifiers are removed before such processing where feasible. You can limit or disable AI features where the app allows.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data (via in-app account deletion)
• Export your data in a portable format where we provide that option
• Withdraw consent for data processing where processing is based on consent

9. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will delete or anonymize your personal information within a reasonable time, subject to any data we must retain for legal or operational reasons.

10. Children's Privacy

Payd is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Transfers

Your information may be processed and stored in countries other than your own. We take steps to ensure appropriate safeguards are in place when transferring data internationally.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app, by email, or by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via the app or at the contact email provided on our website.